Registration Refunds Tutorial

GreenSong's refund policy is "Refunds up to 30 days before event". All tickets not refunded will be honored on the new date in 2021 (to be announced).

Registration

Find your order on the Tickets page in Eventbrite.

Choose "Request a Refund."

Fill out the contact form and select "Continue."

Review your request and hit "Submit Refund Request."

Track your refund request.

Wait 1 week. Organizers will respond to your request within 1 week, and you'll automatically receive an email from Eventbrite once the refund has been sent.

Wait up to 7 business days to see your refund once issued. When a refund is issued, it can take up to 5 business days to show up in your account (7 business days internationally,) depending on the bank or credit card company.